Fraud and Identity Theft Are on the Rise

Fraud isn't just a growing concern - it's a national crisis. According to the Federal Trade Commission (FTC), Americans lost $12.5 billion to fraud in 2024, a 25% increase from 2023. Investment scams led the charge, costing victims $5.7 billion, followed closely by imposter scams at $2.95 billion.

Fraudsters are targeting individuals of all ages, especially seniors and younger adults. Their methods have become increasingly deceptive, and the financial consequences can be devastating. That's why Listerhill Credit Union is committed to helping you recognize fraud early and protect your financial wellbeing.

How Does Fraud Happen?

Scammers use phone calls, emails, texts, and even social media to trick you into revealing personal information - like your Social Security number, banking credentials, or debit card details. Once they have access, they can:

• Drain your checking or savings account
• Open fraudulent credit accounts
• File false tax returns
• Use your identity to apply for loans

With scams becoming more aggressive and creative, it's more important than ever to stay informed.

How to Protect Your Information

Follow these practical steps to help prevent identity theft and keep your information secure:

Use Strong, Unique Passwords

Don't reuse the same password across different accounts. Create long, complex passwords using a mix of upper/lowercase letters, numbers, and special characters. A password manager can help you keep them secure.

Turn On Account Alerts

Listerhill's online banking allows you to receive real-time alerts for activity on your accounts, helping you spot unauthorized transactions immediately.

Be Wary of Unsolicited Messages

Scammers often pose as trusted institutions or family members. If you get a suspicious text, email, or phone call asking for personal info, stop and verify. Listerhill will never ask for your Social Security number or password in a message you didn't expect.

Shred Sensitive Documents

Use a cross-cut shredder to destroy bank statements, medical records, and credit card offers. Dumpster diving is still a common tactic used to steal identities.

Check Your Credit Report

Visit a AnnualCreditReport.com to access your credit reports for free. Watch for unfamiliar accounts or changes and consider freezing your credit if you're not applying for new lines anytime soon.

Most Common Scams in 2025 (And How to Avoid Them)

Scammers are constantly updating their tricks. Here are the most reported types of fraud in 2025:

Smishing (Text Message Scams)

Scammers send fake texts pretending to be from your bank, delivery services, or toll agencies. Never click links in unexpected messages - go directly to the official website instead.

Deepfake & AI Voice Scams

Fraudsters use AI to mimic voices of loved ones or company reps over the phone or in video. Always verify urgent requests by calling a known number or asking personal questions.

Romance & Investment Scams

Criminals build fake relationships online, then convince victims to send money or invest in bogus crypto platforms. Don't send money to someone you haven't met in person and verified.

Fake Job & Verification Scams

These scams involve fake job offers or requests to "verify your identity" via email or text. Only apply through official company websites and avoid sharing personal info early in the hiring process.

Vishing (Phone Call Scams)

Scammers spoof caller IDs to impersonate banks or government agencies. Hang up and call the organization back using their official number before sharing any sensitive info.

More:See Our Common Scams & Fraud Resource

How to Tell If You've Been Targeted

Signs of fraud may include:

• Unrecognized transactions or withdrawals
• New accounts opened in your name
• Unexpected changes to your credit report
• Account statements you didn't request

According to the FTC's 2024 Data Book, older adults were disproportionately affected in 2024, with more than $2.3 billion in losses reported and median losses of $1,000 among those ages 70-79.

More:Read the FTC's Full 2024 Consumer Sentinel Network Data Book

What to Do If You Suspect Fraud

We're here to help. Our team can walk you through any suspicious activity and verify messages you've received. Call us or visit your local branch - and always trust your instincts. When in doubt, don't respond - reach out.

1. Contact us at 256-383-9204 or by visiting our Support page.
2. Report the scam to the BBB Scam Tracker and the government via the FTC Report Fraud site. You may also want to report scammers directly to the FBI.

Additional steps you can take:

1. Change your passwords for email, banking, and online shopping platforms immediately.
2. Monitor your credit report and accounts to ensure no new fraudulent activity occurs. You may also want to freeze your credit.

What Listerhill Is Doing to Protect You

Advanced Fraud Monitoring: we flag suspicious transactions in real time.

Regular Staff Training: our employees stay up to date on the latest fraud trends.

Secure Website & Encryption: our online services use encryption to keep your data safe.

Community Education: we offer fraud prevention content through our Scam & Fraud Center.

Let's Stay Vigilant - Together

You don't have to navigate fraud prevention alone. Listerhill Credit Union is here to help you stay informed and protected. If you ever have questions or concerns, visit our Scam & Fraud Center to learn more or reach out through our Support page.

Fraud may be on the rise, but together, we can fight back.